Privacy Policy
Last Updated: 05/07/2025 LucySaaS We operate the SaaS platform and services available at https://lucysaas.xyz/home marketing services. This privacy policy outlines how we collect, use, disclose, and protect your information. By using our service, you agree to the practices described below.
A. Information You Provide
When you sign up, subscribe, or interact with the service, we may collect:
Full name, , email address Company/organization name Billing details (e.g., credit card information processed via [Stripe/PayPal/Other]) Account credentials (e.g., passwords, security questions) Communications (e.g., support tickets, feedback)
B. Automatically Collected Data
We gather technical and usage data, including:
IP address, device type, and browser information Pages visited, session duration, and feature usage Cookies, web beacons, and similar tracking technologies (see Section 7)
We use your data to:
Provide, maintain, and improve the Service Process payments and manage subscriptions Respond to inquiries and provide customer support Send service updates, security alerts, and promotional emails (opt-out instructions included in emails) Analyze trends and monitor Service performance Prevent fraud, comply with laws, and enforce our Terms of Service
We may disclose data to:
Service Providers: Trusted third parties like [Payment Processors], [Hosting Providers (e.g., AWS, Google Cloud)], and [Analytics Tools (e.g., Google Analytics)]. Legal Compliance: When required by law (e.g., court orders, tax audits) or to protect our rights, safety, or property. Business Transfers: In mergers, acquisitions, or asset sales (you will be notified via email or service notification).
We do not sell or rent your personal information to third parties.
Your data may be stored or processed in countries outside your residence (e.g., U.S.-based servers). We ensure safeguards like GDPR Standard Contractual Clauses (SCCs) or equivalent protections for cross-border transfers.
We implement security measures including
Encryption (SSL/TLS for data in transit) Regular vulnerability access controls authentication protocols However, no system is completely secure. Notify us immediately at [Security Contact Email] if you suspect unauthorized access.
We retain your information only as long as necessary to:
Fulfill the purposes outlined in this policy Comply with legal obligations (e.g., tax records, dispute resolution) Maintain business records
We use cookies to:
Authenticate users and maintain sessions Personalize your experience (e.g., language settings) Analyze traffic via tools like [Google Analytics] Manage preferences via your browser settings, though some service features may not function properly.
Depending on your jurisdiction (e.g., GDPR, CCPA), you may:
Request access to or deletion of your data Correct inaccuracies in your information Opt out of marketing communications Object to processing or request data portability To exercise these rights, contact us at [email protected]. We will respond within [30 days].
Our service is not intended for users under 18, and we do not knowingly collect data from minors.
We may revise this policy periodically. Material changes will be communicated via email or a service notification. The "Last Updated" date reflects the latest version.
For questions, requests, or concerns about this Privacy Policy, contact
LucySaaS
175 High Street, Brattleboro, Vermont 05301
Email: [email protected]